• Getting started

    Now that you have completed your initial KWS set-up, the next stage is to build your KWS environment. The recommended steps are: Step Summary 1. Create your KWS app In the KWS Control Panel, create your KWS app and configure it for your chosen sign-up/sign-in flow. Apply your own branding…

  • About the Parent Portal

    The KWS Parent Portal is the dashboard that parents use to manage the permissions for their child or children on multiple apps or websites. If the parent’s second child also signs up to one of your apps, the parent can manage their permissions from the same dashboard: The parent clicks…

  • Build your authentication flow

    This section describes how to set up a typical sign-up/sign-in flow for your app. If you need your app to have functionality not described here, contact your Implementation Manager. What your authentication flow needs to do 1. Create a user account. This includes the creation of a KWS user ID which…

  • Branding

    To customise KWS to fit into your corporate identity, you can brand the Parent Portal and the emails that KWS sends to users and their parents. The Branding view The Control Panel’s Branding view enables you to upload some branding assets yourself, while others must be uploaded for you by…

  • KWS support & issue reporting

    Where to find information How to contact us Whatever your reason for contacting us – a technical issue, a general inquiry, or a request for help – you can use any of the channels listed below. No matter how you contact us, your issue is logged in the KWS Support…

  • Set up push notifications

    Push notifications collect personal information, so providing them as a feature to kids requires a lot of care. This use case describes how to set up the following flow, managed by KWS, that provides direct notice to parents for compliant push notifications: About KidSafe push notifications Push notifications can be…

  • Parental consent and verification

    KWS is a parental consent management tool. It enables parents and legal guardians to manage their consent for apps or websites to process their child’s personal data. This ensures that publishers fulfill their obligation to obtain consent from a child user’s parent or legal guardian (henceforth ‘parent’) whenever their app…

  • Legal landscape

    About COPPA and GDPR-K The USA’s Children’s Online Privacy Protection Act (COPPA) and certain provisions of the EU’s General Data Protection Regulation (GDPR-K) were created to protect the privacy of kids online. Both laws have an extraterritorial scope, which means they are enforceable against companies based anywhere in the world…

  • KWS reports

    If you have the Company Admin role, you can produce a variety of analytics reports on the data in your KWS environment. The reports are downloaded as CSV files. Here is an example of a KWS report: Produce a report Log in to your KWS Control Panel. In the main…

  • FAQs

    The following are some frequently asked questions about KWS. If you have a query that is not addressed here, contact your Implementation Manager. Control Panel accounts App user accounts Control Panel access API integration Payment card verification